Carlsberg UK Limited Online Privacy Policy
Carlsberg UK Limited respects the privacy of every individual who visits our website. Personal information will be collected only where we expressly request your personal information. Please take a moment to review our policy in detail. To assist you, we offer this short summary.
- We use your personal information to fulfil your requests and serve you better
- We will only send you materials you have indicated you want to receive, and we will honour your opt-out requests.
- We use cookies and web beacons to help us understand the features that apply to visitors, provide better functionality, and offer you personalised content.
- We adopt careful procedures to protect your data.
- We do reserve the right to use or disclose information in certain circumstances, such as to satisfy a legal request or protect our property.
When do we collect personal information?
We only collect personally identifiable data, such as names, addresses, e-mail addresses, hobby or activity information, demographic information (age, gender, etc.), taste or preference information, and the like, when voluntarily submitted by a visitor.
Visitors may choose to submit personal information to enter competitions, to obtain information or submit a comment, to register for our Carlsberg Credits scheme or to place an order. We ask for age details to ensure that only adults of legal drinking age view and interact with our site.
What do we do with the information?
Providing personal information is up to you, our visitor. We collect personally identifiable information to:
- enter you in contests;
- to let you participate in the Carlsberg Credits scheme;
- to notify you of competition results;
- to e-mail you with updates and news;
- to respond to your questions or comments;
- to register you for certain features;
- to provide personalised content, information; and/or
- to send you information on our products or our company.
We ask visitors providing e-mail addresses to let us know if they would like further information or updates from us or our site; only those who request it will receive follow-up e-mail or other communications from us. The Carlsberg Credits scheme involves email communications from us as part of the scheme. If you register for the Carlsberg Credits scheme you accept that we may communicate with you by email. We also offer visitors an "opt-out" option at any time they wish to cease receiving e-mails or other information from us.
How do we use "cookies" and Web beacons?
What are cookies?
“Cookies” are data files that a Web site sends to your computer while you are viewing the site. These data files include information that allows our site to remember important information that will make your use of the site more efficient and useful to you. Our sites use cookies for a variety of purposes. We use cookie technology and IP addresses to obtain non-personal information from on-line visitors, and also to provide registered visitors with the best possible personalised on-line experience.
How do we use cookies?
Visitors to our sites use different web browsers and different computers. To make your visits as easy as possible with the technology you use, we automatically keep track of the type of browser (e.g., Internet Explorer, Netscape) and operating system (e.g., Windows, Macintosh) used by a visitor, and the domain name of the visitor's Internet service provider. We also track the total number of visitors to our site in an aggregate form to allow us to update and improve our site; personally identifiable information is not extracted in this process. This data tells us if more visitors prefer certain features or areas to others, which helps us keep our site fresh and interesting to the majority of our visitors.
How do we use cookies to personalise your experience at our site?
Cookie technology helps us deliver content tailored to a visitor's interests, and allows us to make ordering products, entering and participating in contests, and offering other functions at our site easier for our visitors. Sites that offer online shopping use cookies to remember and process the items in your shopping cart. Where permitted, we may associate personal information with a cookie file in such instances.
What if I don´t want cookies?
If you don't want cookies, you can set your computer to warn you each time a cookie is being sent or turn off all cookies through your browser (e.g., Internet Explorer or Netscape Navigator). (Check your browser HELP menu to learn the correct way to change or update your cookies.)
If you disable cookies, you will need to log-in to participate in the Carlsberg Credits scheme each time you visit.
What are Web beacons and how do you use them?
Some of our Web pages and e-mail updates may contain electronic images called Web beacons, sometimes known as one pixel GIFs, clear GIFs or pixel tags. On Web sites, these allow us to count visitors who have viewed our pages. In promotional e-mail messages/newsletters they allow us to count how many subscribers have read them. Web beacons allow us to develop statistical information about the activities and features that most interest our consumers for the purpose of providing more personalised content. They are not used to access personally identifiable information without your consent.
What about chat rooms, message boards, or other interactive forums?
We may offer chat rooms, message or bulletin boards, or interactive areas where visitors may post comments or information for our visitors' enjoyment. If there is a chat room, bulletin or message board, or other interactive areas where personal information may be posted at this site, be sure to check our chat room rules before entering, as you will be bound by them. As you know, anything you post online is available for the world to see. We make no representations and undertake no obligations as to information you voluntarily post.
What do you do to safeguard personal information?
We have instituted safeguards to check that our internal procedures meet our high policy standards. We also use our best efforts to be sure that third parties who work with us as our agents to make this site and its contents available to you and to fulfil your orders and requests, agree to protect personal information that they must access in order to serve our site and our visitors.
What about links to other sites?
We may offer links to other sites within the Carlsberg UK Limited family of companies. However, we try to link only with sites that share our values. You should always check the privacy policy of any linked site to understand their information collection practices, including how they may use cookies. We are not responsible for the content or information collection policies of sites operated by other companies. If you visit another site, you should review their privacy and other policies.
Anything else I should know?
We reserve the right to use or disclose any information as needed to satisfy any law, regulation or legal request, to conduct investigations of consumer complaints or possible breaches of law, to protect the integrity of the site, to fulfil your requests, or to co-operate in any legal investigation.
What should I do if I have questions, wish to access, update or delete information, or wish to opt out of receiving future communications?
If you would like to access, update, change, or delete information we have about you in our database (subject to any applicable legal exceptions), or would like to opt out of receiving further communications from us or have questions about our privacy policy, you can do so by visiting the website or by contacting us at carlsberg.feedback@carlsberg.co.uk.